UX Researcher | UI Designer

UX/UI designer with a background in linguistics and behavior therapy. Persistent, problem solver, and passionate to help people. Strong skills in conducting quantitative and qualitative research, knowledge in human behavior, and fine arts background to enhance knowledge as a designer. Earned a certificate in UX/UI from George Washington University.

Projects

TaskMaster | Visit Prototype

Summary: TaskMaster was designed to assist individuals with autism who struggle with daily hygiene tasks. Many of these users do enjoy playing on an electronic device. Therefore, by implementing an application, their attention might be gained and being motivated to do these tasks on their own.
Role: UX/UI designer and Autism Therapy Consultant
Skills Used: User Experience Design (UI/UX), User Research Interview, Information Architecture, Interaction Design, Wireframing, Prototyping, Making the design responsive for Mobile & Web, Usability Testing.

Save The Frogs | Visit Prototype

Summary: The goal of this project was to redesign the website based on the usability testing results to bring in more awareness, volunteer interest, and donations for the betterment of amphibian conservation efforts.
Role: UX/UI designer.
Skills Used: User Experience Design (UI/UX), User Research (Survey & Interview), Information Architecture, Interaction Design, Wireframing, Prototyping, Making the design responsive for Mobile & Web, Usability Testing.

Click | Visit Prototype

Summary: Click is a knowledge-sharing app for photographers of all levels. Through Click, photographers will be able to find photography locations for their next shoot as well as suggest and review locations themselves while sharing their photos.
Role: UX researcher and designer.
Skills Used: User Research (Interviews & Surveys) & Analysis, Mobile User Experience Design (UX-UI), Interaction Design, Wireframing, Prototyping, User Testing.

US Department of Education | Visit Prototype

Summary: Based on the users’ struggles to find information and the outdated look of the US Department of Education website, the goal of this project was to redesign the website to make it user friendly.
Role: UX researcher and designer.
Skills Used: User Experience Design (UI/UX), User Research Interview, Information Architecture, Interaction Design, Wireframing, Prototyping, Making the design responsive for Mobile & Web, Usability Testing.

Experience

Vista Eye Center, Rockville, MD, USA, October 2020 - February 2022

Receptionist/Medical Assistance

Recognized by the provider for a 25% increase of the number of patients with less cancelations per day.
Check-in patients, enter data in the system, communicate with the insurances, balance the books, buy office items, and provide organized documents (paper/digital) for easy access for the staff.
Assist the doctor in vision measurement and working with imaging tools.

Department of Medicine and Cancer Center, Howard University, March 2018 - Present

Research Assistant

Conducted Litrature Review on topics related to Autism
Proposed research projects

Center for Autism and Related Disorders (CARD), Rockville, MD, May 2018 - October 2020

Behavior Technician

Completed Applied Behavior Analysis (ABA) with individuals with Autism age range 3-22 years old in person and online.
Provided the clients with different skills to become more independent.
Progress in doing tasks with significantly less number of tantrums were observed by the supervisor and parents.

Reserach Assistant

Conducted Literature Review/Data Collection.
Collaborated in several projects.

Maedeh NGO, September 2013 - January 2018

Event Organizer/Instructor (Volenteering)

Organized lifestyle skill programs and outdoor activities to the parents of children with special needs.
Taught courses to help parents of children with special needs to navigate their special needs related challenges.
Provided parents with activities to cope with the challenges and problems to better their lives.

University of Malaya (Faculty of Languages and Linguistics), Malaysia, September 2011- July 2013

Graduate Research Assistant

Conducted literature review, data collection, and data analysis in several projects
Organized several meetings, seminars, and conferences at the university

Education

Bootcamp Certificate in UX/UI Designer, The George Washington University (GW), USA, 2021.

Ph.D. in Clinical Linguistics, School of Rehabilitation Sciences, Faculty of Health Sciences, University Kebangsaan Malaysia (UKM), Malaysia, 2007-2013.

Master of Arts in Linguistics, Department of Linguistics and Foreign Languages, Faculty of Literature and Humanities, Shiraz University, Shiraz, Iran, 2004.

Bachelor of Arts in English Language Translation, Azad University of Shiraz, Shiraz, Iran, 1997.

Sepideh Chitsaz